1417-8 Oiwake, Karuizawa Town, Kitasaku District, Nagano Prefecture

Notation based on the Specified Commercial Transactions Law

Notation based on the Specified Commercial Transactions Law

Distributor: Karuizawa Farm Village

Operation manager: Miho Sakamoto

Street address : 1417-8 Oiwake, Karuizawa Town, Kitasaku District, Nagano Prefecture

Email address: online@kfv.jp

URL: https://kfv.jp/

Necessary price other than the product
■ Shipping fee Customers who purchase over 5,000 yen including tax Shipping fee

free
Shipping for customers who purchase less than 5,000 yen including tax

Honshu / Shikoku: 700 yen

Hokkaido / Kyushu / Okinawa / remote islands: 1,500 yen

* We do not accept overseas shipments. Please note.

How to order
We accept orders from our online store.

Payment Method
Credit card cash on delivery (cash only)

Due date for payment
We will comply with the payment method and the regulations of each credit card company you use.

Delivery time
We will arrange shipping within 2 business days from the date of application.

About returns and exchanges
As a general rule, orders that are officially accepted from the shopping cart on this website cannot be returned or canceled, except for defective products and incorrect shipping. For inquiries about other cases, please contact the following.

e-mail: online@kfv.jp

We take all possible measures to control the quality of our products, but in the unlikely event that the product is defective, damaged at the time of receipt, or if a product different from your order arrives, the shipping fee will be charged. We will exchange the product at our expense. We will collect the product you have when you deliver the replacement product. If the replacement is out of stock, we will refund the full amount of the product price including the shipping and handling fees paid by the customer.